The Application to conclude a contract, including contact data, the affidavit stipulating that in the respective place only domestic activities are developed, as well as the option concerning the applied tariff (in case of a regulated contract), namely the chosen …
The application to conclude the contract, including the applicant name, its headquarters, phone, fax, e-mail address, name of legal representatives, as well as the option concerning the chosen offer, in case when the client choses an offer-type;
The blocking or the suspicion concerning the incorrect functioning of the counter can be notified in writing to the supplier or the distribution operator (by post, e-mail or fax, to the contact addresses shown on the invoice, by direct presentation …
If the user notifies the distribution operator (DO), directly or through the supplier, that the measuring equipment (counter) is suspect of erroneous recordings, DO performs a verification at the place of functioning, with the agreement and in presence of the …
The transmission of the self-read index can be made by the following modalities:
– On phone, at the number 0800800048 (free call)
– online, by MyElectrica
– the presentation at a customer service counter
in order to be taken over …
Information concerning the present-day balance account, without the interaction with a Call Center operator, can be obtained at the phone number 0244406006, taste 4. Authentication is made according to the ATM code included on the electricity invoice. …
In order to receive the invoice into electronic form, by e-mail, it is necessary to register in the MyElectrica online application and accept conditions regarding the transmission of the invoice by the supplier, in this format.…
Within 10 working days at the most from the date of the accidental overvoltage occurrence, the domestic client should transmit to the supplier a written request for compensation. In case when, out of objective reasons, the request is transmitted later …